About Us E-Sparky are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
E-Sparky
Unit 7 Pool St Ind Est Pool Street Macclesfield Cheshire SK11 7NX United Kingdom
Phone: 01625 426436
Fax: 01625 613738
Email: sales [at] e-sparky [dot] co [dot] uk
VAT Reg: 157 3742 50
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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling There is a small charge for shipping and handling with every order, the cost will be shown at checkout |
| Delivery Schedule If your Order is received before 2.00pm We will ship your order the same day. Orders Received after 2.00pm will be shipped the next working day. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, you are directed to the Creditcall secure servers to make the payment. We DO NOT recieve any card details, and they are not held in clear text on any web site, so you can relax safe in the knowlege that your transaction is as safe as it could possibly be. |
| Guarantee All of our products come with a 30 day no quibble guarantee. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01625 426436 (International +44 01625 426436) or fax us on 01625 613738 or write to us at Unit 7 Pool St Ind Est Pool Street Macclesfield Cheshire SK11 7NX United Kingdom |
Privacy Policy E-Sparky do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes. |
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